Unable to Create Output File and Finish Applying Update

 

 

 

Possible Cause: The most likely cause for an Update not being able to unzip is someone still in Active Accounting or in some cases your Operating System itself is mistaken in reporting a file ‘open’ or ‘in-use’.

 

Solution: In the first case look for a user still using the Active Application or an unattended workstation with an Active Application running in the foreground or background. Then exit the application and retry the update. In the latter case what you can try is to power your workstations down in an orderly fashion (close all programs 1st) and if just doing that doesn't help, do the same to the server.  Then, restart the server. Start just the one workstation you are using to run the update and try to unzip again.  If this doesn't work try downloading the update again from the web site.  It may have been a bad download and thus unable to unzip itself.

 

Possible Network or Security related Issues:  Active Applications may need to create, modify and delete both files and folders from time to time as a normal part of what it does which is processing information.  Network and Security Properties must not be set so stringent that Active Applications can’t perform its’ functions without impediments.  Otherwise errors will result.  Difficulty with running updates can occur. As an example, the “Read Only” property which can be set is generally not a good status for most anything residing in the Active Accounting folder.  When in doubt about these kinds of issues contact your Network support person directly, as they will know what your settings are or will be able to detect what those settings are, and be able to make any necessary adjustments to them.