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UDS Green Industry Software, Inc. 2674 Kraft Ave SE Grand Rapids, MI 49546 Phone: 800-626-7247 Fax: 616-942-5988 Welcome to the UDS Customer Support Web Site for the Active Accounting SQL. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, report bugs, and suggest improvements to our products and services. Select the ?What's New? button under "Points of Interest" for a list of the most recent additions to this site. You may also obtain technical support by telephone at 800-626-7247 ext.201, by fax at 616-942-5988, and by e-mail to support@udsgis.com, or by Skype "Call" or "Chat". To acquire the latest Program Updates and Upgrades select the 'Downloads' button on the left and then log in. To download Active Plays select the 'Active Plays' button. To view or print featured articles and helpful hints select the 'Tips & Techniques' button. In order to make 'Suggestions' or 'Report Bugs via this web site, select the button by that name. UDS Support Contract Options Select this link to display the UDS Support Contract Options offered to UDS customers after their first six months of ownership along with the features accompanying each of the options. Please feel free to contact UDS Support with any questions.
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Points of Interest
UDS Sales and Product Information web site Select this link to visit our product information and capabilities web site for our SQL™ based products. Here you will find information on solutions our software offerings bring to the green industry. Extensive use of actual screen images from the software demonstrate and bring this information to life. Product pricing as well as a brief history of UDS and a discussion of future directions and products is provided. Active Accounting 7.1 across the web UDS Green Industry Software, Inc. announces the availability of a demo Active Accounting system running across the web. Follow the above link to access this system. Using Windows Terminal Services Client™ to access a copy of the Active Accounting system running on a Windows 2000 Terminal Server in the UDS office, we are able to provide this function. Contact UDS sales at 800-626-7247 ext. 202 to find out about the possibilities.
After Hours Technical SupportRegular office hours are 8am-5pm EST Monday thru Friday. After hours support can be obtained via email, fax or voice mail. These messages will be returned during office hours. If you need EMERGENCY technical support, use the After Hours link above. There may be a charge for this service. So that UDS will know where and how to respond: in the your email please enter your telephone number first, then company name, contact person name if appropriate, and a short description of the problem:
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